Full-Time Receptionist – Front of House & Virtual Office Coordinator
📍 Location: Croydon, South London (on-site)
💰 Salary: £22.5k – 27K (depending on experience)
🕒 Full-time, Monday to Friday (9am–5pm)
📅 Closing date: 25th July 2025
Help Us Power Local Entrepreneurs
Startup Croydon is a thriving charitable enterprise centre that supports startups, freelancers, and growing businesses. We provide affordable workspaces, expert advice, and practical support to help local entrepreneurs build brighter futures.
We’re looking for a personable and organised Receptionist to be the warm and attentive face of our front of house, ensuring exceptional customer service for both our physical and virtual members.
As the first point of contact for all members, guests, and deliveries, you will play a central role in creating a professional, friendly, and efficient environment. Your primary focus will be ensuring an excellent front-of-house experience while also coordinating our busy Virtual Office service, including mail and parcel handling, member queries, and general office support.
Key Responsibilities
- Greet all members and visitors with warmth, curiosity, and professionalism
- Manage the busy front desk, ensuring smooth day-to-day operations
- Oversee and coordinate our Virtual Office services, including:
- Mail handling and sorting for virtual tenants
- Ensuring prompt and accurate notification and collection of deliveries
- Maintaining up-to-date records for all Virtual Office clients
- Manage high volumes of parcel and delivery traffic with clear organisation and attention to detail
- Answer and route incoming phone calls and respond to general inquiries via email
- Maintain the reception area to a high standard – clean, welcoming, and presentable at all times
- Support internal office functions and member needs as required
- Build strong, friendly relationships with all members – be the go-to person for day-to-day questions and support
What We’re Looking For
- A naturally warm, welcoming, and inquisitive personality
- Exceptional organisational skills with the ability to juggle multiple tasks calmly and efficiently
- Strong written and verbal communication skills
- Customer-first attitude with a genuine interest in helping others
- Previous front-of-house, hospitality, or customer service experience is highly desirable
- Competent with standard office software (MS Office, email, basic databases)
- Comfortable working independently and as part of a small team
- Ability to handle confidential information with discretion and professionalism
Why Join Weatherill House?
- A friendly, dynamic work environment with real community spirit
- Opportunity to be a central figure in a growing business centre
- Variety in your day-to-day role with real responsibility and autonomy
- Ongoing support and training to help you thrive
To Apply:
Please send your CV and a brief cover letter outlining why you’re the perfect fit for this role to Saffron@startupcroydon.co.uk
Office and Buildings manager
📍 Location: Croydon, South London (on-site)
💰 Salary: £32,000 – £35,000 (depending on experience)
🕒 Full-time, Monday to Friday (9am–5pm)
📅 Closing date: 25th July 2025
Help Us Power Local Entrepreneurs
Startup Croydon is a thriving charitable enterprise centre that supports startups, freelancers, and growing businesses. We provide affordable workspaces, expert advice, and practical support to help local entrepreneurs build brighter futures.
We’re now seeking a Office and Building Manager to oversee the smooth running of our building while also helping us modernise and improve our internal systems using digital tools. If you’re someone who enjoys getting things done, solving problems, and creating well-run spaces where people can thrive—this is your chance to make a real impact in a purpose-driven environment.
Your Key Responsibilities
- Manage facilities and ensure a safe, clean, and welcoming workspace
- Lead on health & safety and building compliance
- Liaise with contractors, suppliers and the local council
- Spot opportunities to streamline manual processes and introduce useful tech
- Support our small team and CEO with office, admin, and event coordination
- Deliver excellent service to our vibrant business community
Who We’re Looking For
- Experience in office or facilities management
- Strong organisational and multitasking skills
- A proactive, tech-curious mindset – you enjoy improving systems
- Friendly, confident communicator who thrives in a small team
- Bonus: knowledge of property maintenance, service contracts, or working in a charity/SME
What We Offer
- A welcoming, supportive workplace in a purpose-led organisation
- Scope to shape the role and introduce new systems and ideas
- 20 days holiday + bank holidays
- Company pension & free on-site parking
- A chance to support real people doing exciting things in our community
How to Apply
Please send your CV and a short cover letter outlining your interest in the role to Saffron@startupcroydon.co.uk
We’ll be reviewing applications on a rolling basis, so early applications are encouraged.